Terms & Conditions
Welcome to Connect My Energy. By accessing or using our website or contacting us by phone, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
About Our Services
Connect My Energy provides general assistance and guidance related to utility connections and service transfers within the United States. Our role is to help users understand the process and connect with relevant utility options.
We are not a utility provider, and we do not own, operate, or control any electricity, gas, water, or utility companies.
Use of Website
Our site is provided for informational only.
You may browse the website freely without creating an account or submitting personal information.
You agree not to misuse the website, attempt unauthorized access, or use it for unlawful purposes.
Phone-Based Support
Our primary support is offered via phone communication.
Any information shared during a phone call is provided voluntarily by you.
Information shared is used only to assist with your request at the time of the call.
We do not guarantee service activation, approval, pricing, or availability, as final decisions are made by utility providers.
No Guarantees or Warranties
Connect My Energy makes reasonable efforts to provide accurate and helpful information; however:
We do not guarantee uninterrupted service or error-free information.
Utility availability, pricing, timelines, and requirements depend entirely on third-party utility companies.
Outcomes may vary based on location, provider policies, and customer eligibility.
Third-Party Providers
Our services may involve referring or guiding users toward third-party utility providers.
We are not responsible for the actions, decisions, services, or policies of third-party companies.
Any agreement you enter into with a utility provider is strictly between you and that provider.
Connect My Energy is not liable for service issues, delays, billing disputes, or outages.
Limitation of Liability
To the fullest extent permitted by law:
Connect My Energy shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or phone support.
This includes, but is not limited to, service delays, connection issues, or incorrect information provided by third parties.
User Responsibilities
By using our services, you agree that:
You will provide accurate information during phone communication.
You understand that we provide guidance, not contractual utility services.
You are responsible for reviewing and agreeing to the final terms set by utility providers.
Intellectual Property
All content on this website, including text, branding, and layout, is the property of Connect My Energy unless otherwise stated.
You may not copy, reproduce, or redistribute website content without written permission.
Privacy
Please review it to understand how we handle privacy-related matters.
Changes to Terms
Connect My Energy reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable laws of the United States.
Contact Information
If you have any questions regarding to these Terms & Conditions, you may contact us at:
📞 Phone: +1 (888) 690-3406