Privacy Policy
At Connect My Energy, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we handle information when you visit our website or contact us by phone. Our approach is simple, transparent, and focused on your trust.
Information We Collect
We do not collect personal information through our website.
There are no online forms, user accounts, or automated data submission features on this site. Visitors can browse our website without providing any personal details.
We also do not use cookies, tracking pixels, analytics software, or any third-party tracking tools that monitor user behavior.
Information You Share by Phone
Connect My Energy operates primarily through phone-based support.
If you choose to contact us by phone, you may voluntarily share certain details (such as your name, address, or utility-related information) so we can assist with your request.
Any information shared during a phone call is used only to provide the requested support.
We do not permanently store, reuse, or create customer profiles from phone call details.
Information is not recorded, sold, or used for marketing purposes.
Use of Information
Any information shared verbally is used strictly for:
Assisting with utility connection or transfer guidance
Answering your questions
Providing requested support services
We do not use your information for advertising, remarketing, or unsolicited communication.
Information Sharing
We do not share, sell, rent, or trade any customer information with third parties.
Your details remain private and are not disclosed to external companies, marketers, or service providers.
Data Storage & Security
Because we do not collect or store website user data, there is no online database of personal information.
We take reasonable steps to ensure that any information discussed during phone communication is handled responsibly and confidentially.
Third-Party Websites
Our website may contain general information related to utility services. We are not responsible for the privacy practices of external websites or companies not operated by Connect My Energy.
Children’s Privacy
Connect My Energy does not knowingly collect information from individuals under the age of 13. Our services are intended for adults seeking utility assistance.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our services or practices. Any updates will be posted on this page with revised wording.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your privacy rights, you can contact us directly:
📞 Phone: +1 (888) 690-3406